Placing Orders and
Information Collection
Gathering and Sharing of Information, Links to External and Co-Branded
Websites
Consent
Surveys & Contests
Security Information
Special Offers,
Account Updates and Opting Out
It is Sacred Valley Galleries, Inc.’s policy to respect and protect
the privacy of our customers and the users of www.thesacredvalley.com
(hereinafter, the "Site"). Through this Security and Privacy Statement, we
want to reassure users of the Site that we will not sell, share, or rent user
information to others in a manner different than as set forth in this Security
and Privacy Statement.
Placing Orders and
Information Collection
Sacred Valley Galleries, Inc. collects information from the users of the
Site at several different points on the Site. For example, we collect and/or
request information when a user:
1) Places an Order
2) Requests notification of an order status
3) Participates in an online sweepstakes or survey
4) Requests a Catalog
5) Submits an E-mail
In order to fulfill the requests of Site users in the above instances, the
user may be requested to provide contact and/or credit card information. If we
have trouble processing an order, a request, or completing a delivery, this
contact information will be used by Sacred Valley Galleries, Inc. to contact the user.
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Gathering and Sharing of Information, Links to External and Co-Branded
Websites
We monitor traffic patterns on the Site and gather broad demographic
information for aggregate use to analyze trends and administer the Site in
order to improve its layout and design and to permit Site personalization and
streamlining to create the best shopping experience we can for our users. In
order to perform analysis permitting such personalization and improvement of
site design and user experience, we may employ suitable third parties with
whom we share the information necessary to accomplish these objectives. These
statistics include no personally identifying information.
Where appropriate, we share aggregated statistical information with our
business partners. These statistics include no personally identifying
information.
We use a credit card processing company to bill purchasers of goods and
services from the Site, and depending upon the goods and services being
ordered and where they are being shipped, we may also use outside suppliers
and/or delivery companies to assist us in fulfilling and delivering orders. We
share with them the information necessary to enable such card processing,
fulfillment, and delivery of goods (i.e. – name, address, and as appropriate,
payment information).
Additionally, we partner with trusted third parties to provide Site users with
Sacred Valley Galleries, Inc. approved unique offers or services which may be
of value to our users. In such instances, we will share a user's name and
address with a trusted third party to enable them to notify the user of the
unique offer or service. We will never provide credit card information and you
will always be provided with the opportunity to unsubscribe from any such
list.
We may provide personal identifying and account information in special cases
such as enforcement of our Terms of Site Use, or as required by law or legal
process to protect and defend the rights and safety of our Site and its users.
This includes exchanging information with other companies for purposes of
fraud and credit risk reduction.
Our Site also contains links to external Internet sites as well as co-branded
sites, which may be operated by an external party and they may have privacy
practices that differ from those here at www.thesacredvalley.com. A co-branded
site is a Website, usually operated by a third-party, and displaying that
third-party's name along with the Sacred Valley Galleries, Inc. name and logo.
Such co-branded sites offer Sacred Valley Galleries, Inc. approved goods or
services to our users. When you click on links that take you to such external
or co-branded sites, you will be subject to their privacy policies, and we
encourage you to become familiar with that party's privacy policies as these
may differ from those utilized on our Site. Please note that this Security and
privacy statement applies solely to information collected by Sacred Valley
Galleries, Inc. on our Site and, while we strongly support the protection of
privacy on the Internet, we cannot be responsible for the privacy practices of
other Websites, uses of the information collected by other Websites, or the
content of those other Websites.
Consent
By using our Site, the user agrees to the terms and conditions set forth
in this Security and Privacy Statement and the Site Terms of Use INCLUDING ALL
LIMITATIONS OF DAMAGES PROVISIONS which are an integral part hereof and the
user consents to the collection and use of this information by Sacred Valley
Galleries, Inc. as disclosed in this Security and Privacy Statement. We may
revise this Security and Privacy Statement or the Site Terms of Use at any
time by updating these postings. By using this Site you agree to be bound by
any such revisions in effect at the time of use and should therefore
periodically visit this page and the Site Terms of Use page to determine the
then current policies applicable to users of the Site.
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Surveys & Contests
From time-to-time we may request information from the users of the Site
via surveys or contests. Participation in these surveys or contests is
completely voluntary, and the users of the Site have a choice whether or not
to disclose this information. Information requested may include contact
information (such as your name and shipping address), and demographic
information (such as zip code, age level, etc.). We use such information to
notify contest winners, award prizes, and for analyzing the Site traffic to
improve the user's experience on the Site.
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Security Information
Strong precautions are taken to protect the information of the users of
our Site. When users submit sensitive information via the Site, that
Information is protected both online and off-line.
We take credit card information security seriously and use a variety of
technical solutions to make shopping safe at our Site. Furthermore, your
information is encrypted and is protected utilizing the industry standard
Secure Sockets Layer (SSL) encryption software. While on a secure page, such
as our order form, the lock icon on the bottom of Web browsers such as
Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed
to un-locked, or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also
protect user- information off-line. All of the information of our Site's
users, including the sensitive information mentioned above, is maintained in a
restricted section in our offices. Only those of our employees who need the
information to perform a specific job (for example, our account or customer
service representatives) are granted access to personally identifiable
information. Furthermore, our employees are kept up-to-date on our security
and privacy practices.
If you have any questions about the security at our Site, you can send an
e-mail to
customerservice@thesacredvalley.com.
Special Offers,
Account Updates and Opting Out
We may communicate with the users of the Site via e-mail, telephone, mail,
or fax in order to provide requested services, content, product information,
notification of special offers, or in regard to customer service issues
relating to an account. The users of the Site are always given the opportunity
to 'opt-out' of having their online information used for purposes not directly
related to the Site at the point at which we ask for the information or when
they receive an online requested promotional communication.
For example, our e-mail messages have an "unsubscribe" feature for users of
the Site who buy from us, but don't want to be notified about special offers
in the future. Users can simply "Reply" back to the e-mail message and type
"unsubscribe" in the subject field. Upon receipt of the reply, we will remove
that e-mail address from our e-mail list. If a user has more than one e- mail
address, he or she should include the other addresses as well to ensure proper
updating of their account information.